Online shopping has its own advantages and disadvantages. Ive been doing this for the past four years and would like to share my experiences with you.
For a busy mom like me, online shopping is very convenient but there are things to consider before diving into it to avoid losing your money.
1. Google it.
Its just a click away.
Online forums usually comes up when you google it like mouthshut.com where customers lodge their complaints on almost all online companies. I thank these people who take their time to write their experiences.
When you search on the internet, you should consider the following in an online company.
a. has a detailed company address
b. good customer service- they promptly solve customer's queries & guide them accordingly.
c. has good feedbacks or reviews from customers
All of these is just a click away.
2. Check in the market near you.
Nothing can replace the experience where you can check the product physically. That feeling where you can touch the product and you can imagine yourself bringing it home and be its master.
Also, you'll be able to check if there's something defective. So when it comes to expensive and breakable stuffs, checking the mall or the shops near you is the best option. Spare a half or whole day to check the stuffs out. That's much better than waiting the product for 5-10 days & if its defective youll have to return it which will take another 5-10 days to reach to the company and the company will take maybe 2-3 weeks to process and will send you back the product after a week or two. Do you see the number of days spent? not to mention your valuable time and efforts that are being wasted.
I resort to online shopping only when I'm sure that the product I'm looking for is not available in the market near me.
3. Breakable stuffs- A Big No No
Unless you really need it, then please avoid. There's a huge tendency that the breakable things can be broken on the way due to mishandling. After googling, if there are lots of satisfied customers, then you can proceed shopping for it.
I ordered a pair of breakable bangles from yebhi.com. It arrived broken and from the looks of it, its not even worth the price. I didnt take the hassle of returning it as it would eat so much of my time which I didn't have on those days. But one thing on my mind, I will never ever shop with them again and will not recommend it to anyone.
4. Screenshot
This is very important. Take a SCREENSHOT of the successful payment page and the order number for future reference.
I'm a regular customer of zoomin.com for the past two years. I ordered from them photo mugs, photo calendar, posters and photobooks. Their delivery is fast but last month, I wondered why the product didn't arrive for 10 days... That's weird coz it usually arrive the next day or maximum 3 days after ordering. I didnt bother checking my account on them online because I have ordered from them a lot of times already.
When I checked in my bank account, payment was successful but on my account on zoomin.com, it says "payment pending". Then, for the first time since shopping with them for 2 years, I emailed them. They replied back saying that I should pay for it as it didnt reflect on their payment gateway. That's when the screenshot got handy and that resolved the issue without much hassle.
5. Opt for COD
If it's the first time you shop on a website, then opt for CASH-ON DELIVERY. This is what I usually do and after the first delivery, if I'm satisfied, then I use Netbanking the next time.
Based from my experience, the following online shopping portals in India are safe and trusted.
1. Firstcry.com
Product shopped: toys and bed sheet
Delivery: 3 days
Quality: Excellent
Overall Rating: 10/10
2. Zoomin.com
Product shopped: Photomugs, photobooks,photocalendar,posters
Delivery: 2 days
Quality: Excellent
Overall Rating: 10/10
3. Yebhi.com
Product shopped: Bangles
Delivery: 5 days
Quality: Poor
Overall Rating: 3/10
4. BabyOye.com
Product shopped: Toys & bedsheet
Delivery: 5 days
Quality: Excellent
Overall Rating: 8/10
No COD option for Haryana State
5. Heavenandhome.com
Product shopped: Bedsheets & Home Decors
Delivery: 10-15 days depends on the product
Quality: Good
Overall Rating: 8/10
I was really impressed on the range of home decors available on their site. First time I ordered a breakable stuff from them. Its a knick-knack mini-drawer. They packed it so well it didnt have any damage so I will surely shop from them in the future. I recommend them but you need to be patient as their delivery is not fast.
6. Quickheal.com
Product shopped: Antivirus
Delivery: Instant, product code sent on email few minutes after payment
Plus the hard copy of the antivirus pack was sent to my home after 7 days
Quality: Excellent
Overall Rating: 10/10
International Sites that I have tried:
1. Ebay, a very reliable online shopping site.
2. PhilCake.com- Cakes and gifts you can send to your loved ones in the Philippines. Awesome service and fast delivery.
3. TomTop.Com- Decors and some electronic goods
Note: I use only Paypal for international transaction.
Online Shopping is a great experience. But you have to remember two words: BE CAREFUL.
Remember that its your money that lies here so make sure you get what you want specially if youre buying expensive ones.
Don't forget to leave your comments below... specially if you have additional tips to add on. Thank you!






